![]() ![]() You may have to keep going back into Safe Mode.Īfter Avast runs and gets rid of some of the w32, then download and run ComboFix and Malwarebytes. #Avast vs antivirus zap update#The update button looks like Harry Potter’s scar or a lightening strike. Otherwise let it startup and you’ll get the funny silver-looking interface, which looks like a radio to me. (In regular plain old Safe Mode it doesn’t.) Then you’ll get a question about whether you really want to go into Safe Mode or if you want to use System Restore. “ With Networking” means your internet will work. You should get a black and white screen with several boot options. You have to tap at the right point or else you’ll just boot back into the normal mode, so try again if that happens. ![]() I boot into Safe Mode by tapping the F8 key as the computer boots up. The w32 action plan! The W32 Removal tool! Ta da. This is what I do with anything spyware or virus w32. You don’t have to lose everything, really, you don’t. If he won’t save your data, get a different tech and show him or her this post. #Avast vs antivirus zap install#Then immediately install Malwarebytes and either AVG or AVAST on your clean install. However if your tech insists, ask him or her to back up your data before reformatting. Reformatting isn’t necessary and hard on the client (that means you). I imagine most techs reformat the hard drives of the computers infected with this virus, since a repair install doesn’t remove it. Then I zap them with Combofix and Malwarebytes. I’ve been able to run Avast in Safe Mode to make the first inroad to removal. They aggressively disarm anti-viruses and anti-spyware by not allowing the anti-malware to run even in Safe Mode. W32 means they are rootkits, embedded in the root in the system32 section of Windows, as the name w32 implies. That means you got it from downloading a video codec or from an infected flash drive or stick. Usually w32 are video codec or flash drive viruses. W32 Fasec and W32-Patched kg are two of the most common and stubborn. I’ve removed viruses with W32 in their names, on hundreds of computers, and they’ve all been difficult to remove. ![]()
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